🎯
How can we help you?
Find answers about quizzes, tokens, tournaments, referrals and more
Get Started
New here? Start here
Tokens
Earn & spend tokens
Tournaments
Compete & win prizes
FAQ
Common questions
🚀 Getting Started
📝
Creating an Account
Register in 2 minutes
- 1Visit /register and enter your name, email, and password
- 2Check your email for a 6-digit OTP code (valid 15 minutes)
- 3Enter the OTP to activate your account
- 4You receive +50 welcome tokens instantly — start quizzing!
💡If a friend shared a referral link, click it first before registering — both of you earn +50 bonus tokens!
🔑
Login with Google
One-click sign in
- 1Click Login with Google on the login page
- 2Choose your Google account — no password needed
- 3New users get +50 welcome tokens automatically
- 4Your profile is created instantly with your Google name & photo
🔓
Forgot Password
Reset in seconds
- 1Click Forgot Password on the login page
- 2Enter your registered email address
- 3Check email for OTP and enter it on the reset page
- 4Set your new password — done!
👤
Edit Your Profile
Name, photo, bio & more
Go to Profile → Edit Profile to update:
📛 Display Name
🏷️ Username
📞 Phone
🗺️ District
📝 Bio
🖼️ Profile Picture
🔒 Password
📝 Taking Quizzes
📝
How to Take a Quiz
Step-by-step guide
- 1Click Quiz in the menu and browse by category or difficulty
- 2Click a quiz card to view details (questions, time limit, token reward)
- 3Click Start Quiz — a timer begins at the top
- 4Select your answers (A/B/C/D), navigate freely between questions
- 5Click Submit before time runs out (auto-submits on timeout)
- 6See your result instantly — tokens are credited if you pass!
📊
Quiz Results & Rewards
Scores, tokens, review
After submitting, you immediately see:
- ✅Your score and percentage
- 🎯Pass or fail status
- 🪙Tokens earned (if passed)
- 📖Correct vs wrong answers with explanations
- 💬Option to leave a comment
💡 You can retake any quiz multiple times. Tokens are earned each time you pass!
🔖
Bookmarks
Save quizzes for later
- 1Click the 🔖 bookmark icon on any quiz card or detail page
- 2Access all saved quizzes at My Bookmarks in the menu
- 3Click the icon again to remove a bookmark
Bookmarks are private — only you can see them.
🪙 Token System
🪙
All Ways to Earn Tokens
Free tokens available every day
+50
Welcome Bonus
+20
Daily Login
+10
Pass a Quiz
+50
Refer Friend
+50
Your Friend Joins
+50
Each Social Task
All token earnings are recorded in Profile → Token History.
⭐
Daily Login Bonus
+20 tokens every day
- ✅ +20 tokens added automatically each time you log in
- ⏰ Only once per day — resets at midnight
- 🔔 A popup notification confirms when tokens are added
- 📅 Log in every day for maximum rewards
📲
Social Tasks
Follow us, earn tokens
▶️YouTube Subscribe +50 tokens
✈️Telegram Group +50 tokens
💬WhatsApp Group +50 tokens
📸Instagram Follow +50 tokens
👥Facebook Group +50 tokens
How it works: Click "Claim & Visit" → you're taken to the social page → subscribe/join → admin approves → tokens credited
💳
Buying Tokens
Top up with Razorpay
- 1Go to Profile → Tokens and click Buy Tokens
- 2Select a token package
- 3Pay securely with UPI, card, or net banking via Razorpay
- 4Tokens are credited instantly after payment
🎁 Referral Program
🎁
How to Refer a Friend
Both of you earn +50 tokens
1
Go to Earn Tokens in the navigation menu
2
Copy your unique referral link (e.g. quizuniverse.in/ref/ABC123)
3
Share it via WhatsApp or Telegram to your friends
4
Friend clicks the link, registers on the same device
5
You get +50 tokens and your friend gets +50 tokens — automatically!
💡 Google login also works! If your friend clicks your link and then signs up with Google on the same browser, the referral is applied.
✏️ Register to Get Referral Link
🏆 Tournaments
🏆
How to Join a Tournament
Step-by-step guide
- 1Click Tournament in the navigation
- 2Click any tournament to see dates, prizes, and entry type
- 3Click Register — free, tokens, or Razorpay payment
- 4When status is Live, return and click Start Quiz
- 5Submit before time runs out — your rank is calculated by score + speed
🥇
Tournament Prizes
Cash & token rewards
🥇 1st Place — highest cash + token prize
🥈 2nd Place — second tier prize
🥉 3rd Place — third tier prize
💰 Cash prizes → added to your Wallet
🪙 Token prizes → added to your balance
🪙 Token prizes → added to your balance
Ranking: highest score wins. Ties are broken by fastest completion time.
💰
Wallet & Withdrawals
Withdraw your prize money
- 1Win a cash prize in a tournament — amount is credited to Wallet
- 2Go to Profile → Wallet
- 3Click Request Withdrawal, enter amount and UPI ID
- 4Admin processes and sends the money — you're notified when complete
⚠️ Make sure your UPI ID is correct. Withdrawals are processed manually and may take 1–3 business days.
🏅 Leaderboard & Badges
🏅
Leaderboard
All-time, Weekly, Monthly
🏆 All-Time — Total tokens earned since joining
📅 Weekly — Tokens earned in the last 7 days
📆 Monthly — Tokens earned in the last 30 days
Your personal rank is shown on your Profile page.
🎖️
Badges & Achievements
Unlock as you progress
Badges are awarded automatically when you reach milestones:
📝
Quizzes passed milestone
🔥
Daily streak (consecutive days)
💯
High score percentage
🪙
Total tokens earned
⚡
Speed completion
Each badge awards bonus tokens. View your badges on your Profile page.
❓ Frequently Asked Questions
I logged in but didn't get my daily 20 tokens.
The daily reward is added only once per day. If you already logged in today, the tokens were added at that time. Go to Profile → Token History to confirm. The bonus resets at midnight every day.
My referral code isn't working.
Your friend must click your referral link first, then register on the same device and browser. The referral code must be saved before they complete registration. Google login also works if done on the same browser session.
I submitted a social task but tokens haven't been added.
Social task tokens require admin approval, which may take up to 24 hours. Check the Earn Tokens page — your task shows as 'Pending' until approved. If it's been more than 48 hours, contact support.
I ran out of time during a quiz. What happens?
The quiz auto-submits with whatever answers you selected up to that point. Your result is calculated immediately and tokens are credited if you pass.
Can I retake a quiz?
Yes! You can attempt any quiz multiple times. Each attempt is recorded separately in Profile → Quiz Scores. Tokens are earned each time you pass.
My tournament payment went through but I'm not registered.
Contact support immediately with your payment ID (visible in Profile → Payments). Do not make another payment — we will resolve it manually.
How do I see all my token earnings?
Go to Profile → Token History. Every token event (earn or spend) is listed with date, amount, and reason.
Why is my account showing as inactive?
Your account may have been disabled by admin. Contact support via Telegram or WhatsApp for assistance.
Can I change my email address?
Currently email changes require contacting support. Reach us via Telegram or WhatsApp with your registered email and new email.
How long does a withdrawal take?
Withdrawals are processed manually within 1–3 business days. You'll receive a notification once it's completed.